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Reading email
How do I read a message?
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When you first log on or when you select inbox or get new mail you will be presented with is the Inbox Message Listing.
All messages contained in your Inbox (or other folder, if you switch folders) will be listed in sortable columns: From, Date, Subject and Size.
From here you can delete messages, move them to another folder or forward a message.
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Message Status Icons
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This icon will be displayed next to New messages. These are messages that are unread.
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This icon will be displayed next to messages that have previously been read.
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ACTION: To read an email, click on the title of the item you wish to read in the From column.
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This is the Message Viewpage window.
From here you can:
- Delete the email
- Go to other messages in the inbox
- Close the email
- Reply to the email *
- Forward the email to someone else *
You can also add the sender's address to your address book and show a printer friendly version.
* See the Sending mail section to find out how to Reply to or Forward a message.
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How can I read my mail from another computer?
As a web-based email service, Schoolgrid Email is accessible from any computer with an Internet connection. This allows you to send and retrieve email from anywhere in the world.
If you would like to access your Schoolgrid Email account from another computer, just go to www.schoolgrid.net and log in using your Schoolgrid email username and password. All of your folders, messages and address book entries etc. will appear exactly as they normally would.
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Why do I receive messages addressed to other people?
Incorrect delivery of a message is extremely unlikely. There are two reasons you may receive messages not specifically addressed to you:
- Your email address is in the "To:" or "Cc:" field, but the sender is addressing you as a different person. This is most likely a case of mistaken identity, since it's not possible for two people to unknowingly share the same Schoolgrid email address. One incorrect character in an email address can cause the message to be sent to the wrong account.
- If you can't find your address in the "To:" or "Cc:" field, it has most likely been included in the "Bcc:" ("Blind Carbon Copy") field of the message.
If you've received a message apparently addressed to someone else, you may want to contact the sender for further information or to alert them of the mistake.
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How large is my inbox?
You can store messages and attachments in your inbox up to a maximum of 10MB. Once you exceed this limit, you will automatically receive an email advising you to delete excess email.
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Reading Mail
Receiving Attachments
